Terms & Conditions

Last updated: October 2025

1. About Us

VTM UK LTD ("we", "us", "our") is a company registered in England and Wales. These Terms govern your use of our website and any orders you place with us.

2. Using Our Website

• You agree to use this site lawfully and not to disrupt or misuse it.
• Content is provided for general information and may change without notice.
• We do not guarantee the site will be error-free or uninterrupted.

3. Intellectual Property

All trademarks, logos, text, graphics, software and other content on this site are owned by VTM UK LTD or our licensors. You may not copy, reproduce, or distribute any content without prior written consent.

4. Sales Terms

• Quotations & Orders: All quotations are subject to availability and are not binding until we issue an order acknowledgement. Minimum order quantities may apply.
• Pricing: Prices are exclusive of VAT and shipping unless stated otherwise. We may adjust prices in line with market conditions or errors.
• Delivery: Delivery terms are as agreed (e.g. Incoterms). Risk passes on delivery. Lead times are estimates.
• Inspection: You must inspect goods promptly and notify us of any issues within a reasonable period.
• Returns: Returns require prior authorisation (RMA). Special-order or ESD-sensitive goods may be non‑returnable.
• Warranty: Goods are warranted to conform to specification on shipment. We may repair, replace, or credit at our discretion.
• Payment: Payment terms as agreed in writing. We reserve the right to charge interest for late payment under the Late Payment of Commercial Debts (Interest) Act 1998.
• Compliance: You are responsible for ensuring suitability for purpose and compliance in your end products.

5. Limitation of Liability

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability which cannot be excluded under English law. Subject to the foregoing, we exclude liability for: (a) loss of profit, revenue, or business; (b) indirect or consequential loss; and (c) losses not reasonably foreseeable. Our total liability is limited to the price paid for the relevant goods or services.

6. Data Protection

We process personal data in accordance with UK GDPR and the Data Protection Act 2018. See our Privacy Policy for details.

7. Cookies

We use cookies and similar technologies as described in our Cookie Policy.

8. Modern Slavery

We are committed to preventing modern slavery and human trafficking in our business and supply chains. See our Modern Slavery Statement.

9. Governing Law & Jurisdiction

These Terms and any dispute or claim arising out of them shall be governed by and construed in accordance with the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.

10. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with a revised date.