Privacy Policy

Last updated: October 2025

VTM UK LTD (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we handle personal information when you visit our website, communicate with us, or engage our services.

1. Information We Collect

• Contact details (such as name, company, email, phone).
• Business correspondence and order-related information.
• Website usage data through cookies and analytics.

2. How We Use Your Information

• To respond to enquiries and fulfil orders.
• To maintain business relationships and provide customer support.
• To improve our services and website performance.

3. Legal Basis for Processing

We process personal data where necessary for contractual purposes, legitimate business interests, or to comply with legal obligations.

4. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

5. Sharing Your Information

We do not sell personal data. We may share limited information with trusted service providers who support our operations (such as couriers or IT providers) under confidentiality agreements.

6. Your Rights

You have the right to access, rectify, erase, or restrict the processing of your data under applicable data protection laws. Contact us at sales@vtm.co.uk for any such requests.

7. Security

We maintain appropriate technical and organisational measures to protect personal data from unauthorised access, disclosure, or misuse.

8. Updates

We may update this privacy policy from time to time. Changes will be posted on this page with a revised effective date.